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Terms of service
Terms of Use for Beanbag.my
Effective Date: 01 Jan 2025
1. Introduction
Welcome to Beanbag.my (“Website”). By accessing or using our Website, you agree to comply with and be bound by these Terms of Use. If you do not agree to these terms, please do not use our Website.
These Terms of Use govern your access to and use of our Website, including any content, functionality, and services offered. Additionally, we have included our Refund and Returns Policy and Shipping Policy for your convenience.
2. Eligibility
By using this Website, you represent that you:
- Are at least 18 years old or have the consent of a legal guardian.
- Are capable of entering into legally binding agreements.
- Agree to comply with all applicable laws and regulations in Malaysia.
3. Account Registration
To access certain features of the Website, you may need to register an account. By registering, you agree to:
- Provide accurate and complete information.
- Keep your account credentials confidential.
- Notify us immediately of unauthorized use of your account.
We are not liable for any loss or damage arising from your failure to safeguard your account credentials.
4. Orders and Payment
- All orders placed on the Website are subject to acceptance and availability.
- Prices are displayed in Malaysian Ringgit (MYR) and include applicable taxes.
- We accept various payment methods, which are listed at checkout. Payments are processed securely, and we do not store your payment details.
5. Refund and Returns Policy
We strive to ensure your satisfaction with our products. If you are not completely satisfied, please review our Refund and Returns Policy:
- Eligibility for Returns: Returns are accepted within 7 days of receiving your order for items that are defective, damaged, or incorrect. The item must be unused, in its original packaging, and accompanied by proof of purchase.
- Refund Process: Refunds will be processed once the returned item has been inspected and approved. Refunds will be issued to the original payment method.
- Non-Refundable Items: Customized or clearance items are not eligible for returns or refunds unless defective.
- Return Shipping Costs: Customers are responsible for return shipping costs unless the return is due to our error (e.g., incorrect or defective items).
To initiate a return, please contact us at:
- Email: support@Beanbag.my
- Phone: +60 123811851
6. Shipping Policy
We deliver within Malaysia and strive to provide timely and reliable shipping services. Below are our shipping terms:
- Shipping Rates: Shipping fees are calculated at checkout based on your location and order size.
- Delivery Times: Orders are typically processed within 5 business days and delivered within 5-14 business days. Delivery times may vary based on your location.
- Tracking: A tracking number will be provided once your order has been shipped.
- Delivery Issues: If your order is delayed, lost, or damaged during shipping, please contact us immediately for assistance.
7. Intellectual Property
All content on the Website, including text, graphics, logos, and images, is the property of Sumari.my or its licensors. Unauthorized use of any content is strictly prohibited.
8. Limitation of Liability
Beanbag.my is not liable for any indirect, incidental, or consequential damages arising from the use of our Website or products, except as required by Malaysian law.
9. Termination
We reserve the right to suspend or terminate your access to the Website for any violation of these Terms of Use or if required by law.
10. Changes to Terms of Use
We may update these Terms of Use from time to time. Any changes will be posted on this page with the revised “Effective Date.” Your continued use of the Website constitutes acceptance of the updated terms.
11. Governing Law
These Terms of Use are governed by the laws of Malaysia. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts of Malaysia.
12. Contact Us
If you have any questions or concerns about these Terms of Use, please contact us at:
- Email: support@Beanbag.my
- Phone: +60 123811851
Thank you for choosing Beanbag.my. We appreciate your trust and business.